Privacy Policy

Privacy Policy

Lightbulb values the privacy of those who provide personal information to us.  This privacy policy (the “Policy”) describes how and why we collect, store and use personal information, and provides information about individual’s rights.

This Policy applies to both personal information supplied to us either by an individual or by others.  We may use personal information supplied to us for any of the purposes as set out in this Policy, or as otherwise disclosed at the point of collection.

This Policy is an important document. We recommend that you read it carefully and print and keep a copy for your future reference.

In this Policy, we use the terms:

“we”, “us”, and “our” (and other similar terms) to refer to Lightbulbhr Limited.

“Personal Information” is any information relating to an identified or identifiable natural person;

“identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors; and

“you” and “your” (and other similar terms) refer to our clients

Your rights in relation to Personal Information and how to exercise them

 Under certain circumstances you have the following rights:

  • the right to ask us to provide you, or a third party, with copies of the Personal Information we hold about you at any time and to be informed of the contents and origin, verify its accuracy, or else request that such information be supplemented, updated or rectified according to the provisions of local law;
  • the right to request erasure, anonymisation or blocking of your Personal Information that is processed in breach of the law;
  • the right to object on legitimate grounds to the processing of your Personal Information. In
  • withdrawal of consent – when Personal Information is processed on the basis of consent an individual may withdraw consent at any time. In the event that you no longer want to receive any marketing material from us, please use the unsubscribe option (which is in all of our marketing emails to you), or contract the relevant Data Controller as set out below.

To exercise such rights (bar withdrawing from marketing emails – as described above) and if you have any questions about how we collect, store and use Personal Information, then please contact us using the details as set out in the “Data Controller contact information” section below.

What basis do we have for processing your Personal Information?

We will only process personal Information where we have a lawful reason for doing so.  The lawful basis for processing Personal Information by us will be one of the following:

  • the processing is necessary for the performance of a contract you are party to
  • the processing is necessary in order for us to comply with our legal obligations
  • the processing is necessary for the pursuit of our legitimate business interests (including that of the delivery and the promotion of our services); and
  • processing is necessary for the establishment, exercise or defence of legal claims; and

What Personal Information do we collect and process?

We aim to be transparent about why and how we process Personal Information.  For further information on our processing activities please review the relevant section below:

Business contacts

Collection

We process Personal Information about contacts using Mailchimp.  Personal Information is collected and added and includes name, email address, job title, and business contact information.  The Personal Information may also be collected by virtue of us providing our services to you or at a networking event.  In addition, Personal Information may also be collected via the Lightbulb website: lightbulb.work.

Use

  • For contact and communication purposes: we may use your contact information to send you updates that we may circulate from time to time, news about any events we are organising or participating in.
  • Performing analytics – such as trends, sales intelligence, marketing effectiveness (such as click and open rates) uptake and progress.

Retention

Personal Information is retained on Mailchimp for as long as it is necessary for the purposes set out above (being the length of the business relationship).  If a business contact requests to be forgotten their contact details will be deleted.  If a business contact opts out of receiving marketing materials their details will still be retained (as we may still be in contact) but marketing materials will no longer be sent.

Clients and individuals associated with clients

Collection

We request that our clients only provide Personal Information which is necessary for us to carry out our services.

If we need Personal Information in respect of individuals associated with clients in order to provide legal services we ask our clients to provide this Policy to the data subjects.

Use 

  • Administration: to collect our fees or costs in connection with other legal enforcement
  • Managing client relationships: providing clients with information on our services and updates that we consider may be relevant to them; arranging and hosting events; and identifying where we may make improvements in service delivery.

Retention

Our general retention period for documentation created for the purpose of providing legal services is 3 years.  In some instances there are legal and regulatory exceptions which may require documentation to be held for longer or shorter periods.  If you require further information please contact us using the details as set out in the “Data Controller contact information” section below.

Job applicants

Please refer to information made available when applying online for further details as to how Personal Information is collected, processed and how long it is retained for.

Retention

Personal Information will be retained for as long as it is necessary for the purposes of the above, or if you advise us you no longer wish to be contacted your Personal Information will be removed from our contact lists.

Visitors to the Lightbulb website

Collection

 Personal Information will be collected if you sign up to attend any of our events and/or to receive our marketing literature.

Use

  • Business contacts: if you have signed up to attend one of our events or to receive our marketing literature please see the paragraph above headed ‘Business contacts’.

Who else may have access to your Personal Information?

On occasion, we may need to share your Personal Information with third parties.  We will only share Personal Information where we are legally permitted to do so.

Where you supply us with Personal Information as a client, we will assume, unless you instruct us otherwise in writing, that we can disclose your Personal Information in such manner as we believe is reasonably necessary to provide our services (including as described in this Policy), or as is required under applicable law. This might be because, for example, we may pass your Personal Information to third parties such as:

  • credit-checking agencies for credit control reasons;
  • events: we may need to pass on your Personal Information (e.g. name, company, occupation) to a third party in connection with management of an event, in which case the details will only be used by the third party for that specific purpose;
  • disclosures required by law or regulation: in certain circumstances, please note that we may be required to disclose Personal Information under applicable law or regulation, including to law enforcement agencies or in connection with proposed or actual legal proceedings.

Updates to this Policy

This Policy was last updated in May 2018.  Please check back regularly to keep informed of updates to this Policy.

Data Controller contact information

Lightbulbhr Limited
35 Station Road
Wraysbury
TW19 5ND
Email:  info@lightbulb.work