Difficult Conversations Made Simple

 

 

 

 

 

- How to prepare for difficult conversations - a bespoke template
- An alternative structure for the conversation itself that will ‘flip your thinking’!
- Techniques to effectively become the mediator in your own conversation
- Taking the emotion out of these conversations and solving issues in half the time

 

Pricing: £699 plus VAT per team - Two hours (£799 when delivered on-site)

Logistics: You will be sent a link to connect to the webinar - you can use the audio from your PC or device or a local phone number is provided

What You Get:

  • Delivered live - includes interactive activities, chat and opportunity for questions
  • Virtual classroom style - flexible and convenient
  • Reduced costs/time as people do not have to travel to one location
  • Includes ‘Back to the Desk Next Steps', Total Recall key slides and online summary

Our Promise:

  • We don't fill time with academic, unusable business models or cliché acronyms
  • We don't preach what we have rarely, if ever, practised ourselves!
  • We give you step-by-step practical technique rather than generic pieces of 'advice'
  • Our techniques are often not found in textbooks and are focused on what actually works at work
  • Unique, inspiring content rather than the bog-standard agendas you'll find with other training providers
  • We train what we know works and what we and others have successfully used - rather than just copying stuff from textbooks!
  • We work hard to minimise buzzwords and corporate-speak